Engaging clinicians with Design Thinking – a training program

The team has developed online Design Thinking resources for Clinical Excellence Queensland (see below), and ran a half-day Design Thinking workshop in late 2020 with the 2020 Clinical Excellence Fellows. The 2021 CEQ Fellows participated in a similar workshop in May, with the intention that this will become a larger event that also includes prior years’ alumni.

Who was involved?

CEQ Fellows from the Clinical Excellence Queensland Fellowship scheme were invited to participate in a half-day Design Thinking workshop, developed and facilitated by Dr Natalie Wright and Dr Judy Matthews from the QUT Design Lab. Participants included doctors and allied health professionals from Queensland Health across Queensland.

What was the process?

The morning began with an introduction to Design Thinking, and the EDIPT design thinking process: Empathise – Define – Ideate – Prototype – Test. Participants worked in small groups of 4-5 for the morning, to work on potential solutions for self-selected critical problems from their work areas.

What were the outcomes?

Participants were highly engaged throughout the workshop, enthusiastically participating in developing visual skills, and reflecting on the needs of users and the current challenges in their particular health related contexts.  The 2020 cohort expressed disappointment that the CEQ Fellows’ collaboration with the QUT Design Lab had begun so late in their Fellowship, asking whether they could be involved in future sessions, as they saw value in repetition of both learning and doing the design thinking process for ongoing projects. As a result, the workshop was offered in May to the 2021 CEQ Fellows cohort.

What can I do to learn more about Design Thinking?

Below are five (5) videos produced as part of the HEAL Design Thinking project. These are available to CEQ Fellows in their internal Moodle site, but are also available here for anyone to view.

Video 1: An Introduction to Design Thinking, presented by Dr Judy Matthews.

Video 2: Empathy in Design Thinking, presented by Dr Natalie Wright.

Video 3: Design and Ideate in Design Thinking, presented by Dr Natalie Wright.

Video 4: Prototyping and Testing in Design Thinking, presented by Professor Evonne Miller.

Video 5: Conclusion, presented by Dr Judy Matthews.