Continuing Professional Education
CPE is a growing professional service provided by members and affiliates of Queensland University of Technology’s Business Process Management. CPE Programmes intentionally seeks to raise the level of interest, competence and excellence; made possible via our courses. Combining knowledge gained from international and local collaborative research projects, industry experts and high degree academics with extensive consulting experience; the people and content behind BPM Training offerings are indispensable when it comes to delivering courses and seminars. No other business process management training facility in Australia can lay claim to the robust thought-leadership of the team behind BPM Training. Extensive publications, a rich network spanning the globe and continuous research efforts within the discipline ensures that BPM Training remains cutting-edge yet attainable for small to medium-sized organisations right through to large multi-national corporations. Courses and seminars range from beginner to advanced levels of knowledge and skill and can be customised to suit organisational, professional and/or student learning needs.
Client base
Organisations throughout government and business are increasingly demanding specialised and definitive knowledge and skills in the disciplinary area of business process management relevant to their environments and stakeholder bases.
Instructors
Internationally seasoned instructors with first-class academic and professional experience:
Industrial Training Programmes
Business Process Modelling with BPMN & Improvement
This course introduces the main concepts and techniques required to undertake a successful Business Process Improvement (BPM) project. Participants will be guided through a structured approach to business process lifecycle management, focusing on the process identification, analysis, and improvement phases. Students will learn a set of techniques for each of these phases to apply in real-world situations to improve business processes.
Click to access programme detailsLean Six Sigma Green Belt
Improving business processes is imperative. This course equips executive, business, and IT professionals with the skills to identify and improve processes to meet business objectives. Forming part of our business process management series, this four-day short course provides a comprehensive overview of the Six Sigma DMAIC approach. Learn how to Define, Measure, Analyse, Improve and Control business processes while incorporating principles of lean management.
Click to access programme details.Strategic Business Process Management
This course improves upon participants' strategic skills so they can lead an entire Business Process Management (BPM) program to inspire innovation and spark performance in their organisation. Participants will master the underlying principles of BPM and their application, including developing an implementation strategy and how to run a BPM project within an overarching program. Participants will also be presented with tools to assess progress and curtail staff resistance.
Click to access programme details.Business Process Data Analytics
Over four days, this course discusses the primary process data analysis techniques for extracting powerful business process insights. Beginning with an introduction to the concepts and lifecycle of Business Process Management (BPM), focusing on the process monitoring and controlling phases. You will examine the underlying methodology and methods of this process lifecycle, paying particular attention to process analysis and redesign. Next, the course ventures into process data analysis (process mining), explaining in detail the different types of process mining techniques, including process discovery, conformance checking, performance analysis, and resource analysis.
Click to access programme details.
