Publications

Research publications

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See finish! Scunnered!! A vernacular critique of hierarchies of knowledge in marketing

Badejo, Foluke A., Gordon, Ross (2022) See finish! Scunnered!! A vernacular critique of hierarchies of knowledge in marketing. Marketing Theory.

The body politics of successful ageing in the nexus of health, well-being and energy consumption practices

Gordon, Ross, Harada, Theresa, Spotswood, Fiona (2022) The body politics of successful ageing in the nexus of health, well-being and energy consumption practices. Social Science & Medicine, 294, pp.Article number: 114717.
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Consumer-dominant social marketing: a definition and explication

Anker, Thomas Boysen, Gordon, Ross, Zainuddin, Nadia (2022) Consumer-dominant social marketing: a definition and explication. European Journal of Marketing, 56 (1), pp.159-183.
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A hostile tale of disclosure and betrayal: Business perceptions of offshoring services

Tuzovic, Sven, Mulcahy, Rory Francis, Russell-Bennett, Rebekah (2022) A hostile tale of disclosure and betrayal: Business perceptions of offshoring services. Industrial Marketing Management, 102, pp.74-88.
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The role of human influences on adoption and rejection of energy technology

Chadwick, Kevin, Russell-Bennett, Rebekah, Biddle, Nicholas (2022) The role of human influences on adoption and rejection of energy technology: A systematised critical review of the literature on household energy transitions. Energy Research and Social Science, 89, pp.Article number: 102528.

How gender, education and nutrition knowledge contribute to food insecurity among adults in Australia

Gallegos, Danielle, McKechnie, Rebecca, McAndrew, Ryan, Russell‐Bennett, Rebekah, Smith, Geoff (2022) How gender, education and nutrition knowledge contribute to food insecurity among adults in Australia. Health and Social Care in the Community.
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Mind the gap: Contrasting operational and behavior-oriented flood warnings

Mehta, Amisha, Greer, Dominique, Weeks, Clinton, Schuster, Lisa, Murray, Scott, Dootson, Paula, Richards, Andrew (2022) Mind the gap: Contrasting operational and behavior-oriented flood warnings. International Journal of Disaster Risk Reduction, 67, pp.Article number: 102685.
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Personal goals in consumers' adoption of mHealth services

Schuster, Lisa, Parkinson, Joy (2022) Personal goals in consumers' adoption of mHealth services. Journal of Service Theory and Practice, 32 (1), pp.30-51.
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Online Third Places: Supporting Well-Being Through Identifying and Managing Unintended Consequences

Parkinson, Joy, Schuster, Lisa, Mulcahy, Rory (2022) Online Third Places: Supporting Well-Being Through Identifying and Managing Unintended Consequences. Journal of Service Research, 25 (1), pp.108-125.
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Household energy efficiency interventions: A systematic literature review

McAndrew, Ryan, Mulcahy, Rory, Gordon, Ross, Russell-Bennett, Rebekah (2021) Household energy efficiency interventions: A systematic literature review. Energy Policy, 150, pp.Article number: 112136.
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I'm no expert, but ... ? Consumer use of supportive digital tools in health services

Bocking, Helen, Russell-Bennett, Rebekah, Letheren, Kate (2021) I'm no expert, but ... ? Consumer use of supportive digital tools in health services. Journal of Service Theory and Practice.
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Playing alone: can game design elements satisfy user needs in gamified mHealth services?

Mitchell, Robert, Schuster, Lisa, Jin, HS (2021) Playing alone: can game design elements satisfy user needs in gamified mHealth services?. Health Promotion International, pp.Article number: daab168.

Gender Equity in the Marketing Academy: From Performative to Institutional Allyship

Dobele, Angela R., Ferguson, Shelagh, Hartman, Anna E., Schuster, Lisa (2021) Gender Equity in the Marketing Academy: From Performative to Institutional Allyship. Australasian Marketing Journal.

Commentary: The moral limits of service markets - just because we can, should we?

Raciti, Maria, Badejo, Foluke Abigail, Previte, Josephine, Schuetz, Michael (2021) Commentary: The moral limits of service markets - just because we can, should we?. Journal of Services Marketing.
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Exploring psychological determinants of sharing donor recognition on social networking sites

Chell, Kathleen, Mortimer, Gary, Russell-Bennett, Rebekah (2020) Exploring psychological determinants of sharing donor recognition on social networking sites. International Journal of Nonprofit and Voluntary Sector Marketing, 25 (3), pp.Article number: e1666.
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Tough but not terrific: Value destruction in men’s health

McGraw, Jacquie, Russell-Bennett, Rebekah, White, Katherine M. (2020) Tough but not terrific: Value destruction in men’s health. Journal of Service Theory and Practice, 30 (3), pp.331-359.
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The role of health locus of control in value co-creation for standardized screening services

Davey, Janet, Herbst, Judith, Johns, Raechel, Parkinson, Joy, Russell-Bennett, Rebekah, Zainuddin, Nadia (2020) The role of health locus of control in value co-creation for standardized screening services. Journal of Service Theory and Practice, 30 (1), pp.31-55.
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Commentary: Exposing a research bias or a relic of research practice

Russell-Bennett, Rebekah, Rosenbaum, Mark Scott, McAndrew, Ryan (2020) Commentary: Exposing a research bias or a relic of research practice. Journal of Services Marketing, 34 (1), pp.24-29.
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Black, white or grey magic? Our future with artificial intelligence

Letheren, Kate, Russell-Bennett, Rebekah, Whittaker, Lucas (2020) Black, white or grey magic? Our future with artificial intelligence. Journal of Marketing Management, 36 (3-4), pp.216-232.
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Designing gamified apps for sustainable consumption: A field study

Mulcahy, Rory, Russell-Bennett, Rebekah, Iacobucci, Dawn (2020) Designing gamified apps for sustainable consumption: A field study. Journal of Business Research, 106, pp.377-387.
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Design principles for electronic work integrated learning (eWIL)

Glavas, Charmaine, Schuster, Lisa (2020) Design principles for electronic work integrated learning (eWIL). Internet and Higher Education, 47, pp.Article number: 100760.
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Gamification and the impact of extrinsic motivation on needs satisfaction: Making work fun?

Mitchell, Robert, Schuster, Lisa, Jin, HS (2020) Gamification and the impact of extrinsic motivation on needs satisfaction: Making work fun?. Journal of Business Research, 106, pp.323-330.
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Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs

Glavas, Charmaine, Letheren, Kate, Russell-Bennett, Rebekah, McAndrew, Ryan, Bedggood, Rowan (2020) Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs. Journal of Retailing and Consumer Services, 57, pp.Article number: 102212.
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The transformative service paradox: The dilemma of wellbeing trade-offs

Russell–Bennett, Rebekah, Mulcahy, Rory, Letheren, Kate, McAndrew, Ryan, Dulleck, Uwe (2020) The transformative service paradox: The dilemma of wellbeing trade-offs. Journal of Service Management, 31 (4), pp.637-663.
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Community engagement for disaster preparedness: A systematic literature review

Ryan, Barbara, Johnston, Kim, Taylor, Maureen, McAndrew, Ryan (2020) Community engagement for disaster preparedness: A systematic literature review. International Journal of Disaster Risk Reduction, 49, pp.Article number: 101655.
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