About Us

Service Thinking for Social Problems is a QUT-led group of researchers seeking to apply scholarly theories from the field of services marketing and social marketing to real-world social problems.  The outcome of our projects is the creation of an evidence-base for policy and strategy in for business, government and non-profit organisations as well as innovative ideas that are cutting edge.

The research teams for each project are typically trans-discipline and involve QUT researchers and higher-degree students along with collaborators from Australian and International universities. With a proven track record of success with partners from different sectors and industries, these researchers adopt a partnership approach to bring together the brightest minds with practitioners to solve social problems.

 

Our Value Proposition

• Creative solutions by the brightest minds
• The breadth of consultancy with the depth of science
• Transdisciplinary innovation
• Proven track record
• Evidence-based and scientific approach
• We have experience across multiple sectors; including healthy eating, sexual health, energy, education, alcohol consumption and many more!

 

‘Service Thinking for Social Problems’ Site Lead

• Professor Rebekah Russell-Bennett (Queensland University of Technology)
  

  rebekah.​bennett

  Rebekah has an international reputation for real world research in the fields of Social Marketing (using commercial marketing to address social problems) and Services Marketing.  She is immediate past National President of the AASM and co-editor of the Journal of Services Marketing.   See Rebekah’s complete profile here.

  

 

QUT Researchers

• Dr Kathleen Chell
  

  Sessional Academic and Research Assistant

  kathleen.​chell

• Adjunct Professor Judy Drennan
  

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• Professor Uwe Dulleck
  

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• Professor Marcus Foth
  

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• Professor Danielle Gallegos
  

  danielle.​gallegos

• Dr Charmaine Glavas
  

  charmaine.​glavas

• Professor Ross Gordon
  

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• Dr Kate Letheren
  

  kate.​letheren

• Dr Ryan McAndrew
  

  Postdoctoral Research Assistant

• Professor Gary Mortimer
  

  gary.​mortimer

• Professor Katherine White
  

  km.​white

• Dr Stephen Whyte
  

  Postdoctoral Research Fellow

 

QUT Research Students

• Helen Bocking
  

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• Elaine Brady
  

  elaine.​brady

• Jessica Castles
  

  PhD Student

  jessica.​castles

• Angelica Cooke
  

  Honours Student

  angelica.​cooke

• Cassandra Grant
  

  Honours Student

• Tabitha Kelly
  

  tabithakelly96@​outlook.​com

• Jacquie McGraw
  

  jacquie.​mcgraw

• Sam Ong
  

  Honours Student

  s39.​ong

• Laura Peachey-Burgess
  

  HDR Student

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• Lucas Whittaker
  

  lucas.​whittaker

 

External Researchers

 

Australian

• Dr Rowan Bedggood (Swinburne University of Technology)
  

  Senior Lecturer, Marketing

  rbedggood@​swin.​edu.​au

• Professor Jason Connor (Centre for Youth Substance Abuse, UQ)
  

  Director Centre for Youth Substance Abuse, Faculty of Health and Behavioural Sciences

• Professor Charmine Härtel (University of Queensland)
  

  Professor of Human Resource Management and Organisational Development

• Rob Hudson
  

  External Researcher

  Rob@​Spoutlogic.​com

• Dr Cheryl Leo (Murdoch University)
  

  Marketing Lecturer, Murdoch University

• Dr Rory Mulcahy (University of the Sunshine Coast)
  

  Lecturer in Marketing (USC Fraser Coast)

• Dr Joy Parkinson (Social Marketing @ Griffith)
  

  Research Fellow, Griffith University

• Dr Josephine Previte (University of Queensland)
  

  Senior Lecturer in Marketing, UQ Business School, University of Queensland

• Associate Professor Maria Raciti (University of the Sunshine Coast)
  

  Associate Professor, University of the Sunshine Coast

• Professor Sharyn Rundle-Thiele (Social Marketing @ Griffith)
  

  Director, Social Marketing @ Griffith

• Dr Geoff Smith (SecondBite)
  

  Research Manager, SecondBite

  drgeoffsmith1@​gmail.​com

• Dr Nadia Zainuddin (University of Wollongong)
  

  Lecturer, University of Wollongong

 

International

• Dr Christine Domegan (National University of Ireland)
  

  Senior Lecturer (National University of Ireland)

  christine.​domegan@​nuigalway.​ie

• Dr Sinead Duane (National University of Ireland)
  

  Postdoctoral Researcher (National University of Ireland)

  sinead.​duane@​nuigalway.​ie

• Professor Jeff French (Strategic Social Marketing & Brighton University)
  

  Visiting Professor, Brighton University and CEO, Strategic Social marketing

  Jeff.​French@​strategic-​social-​marketing.​org

• Associate Professor Dominik Mahr (Maastricht University)
  

  Scientific Director at Service Science Factory, and Associate Professor for Strategic Marketing & Innovation Management, Maastricht University

  d​.​​mahr​@​​​maastricht​university​.​​nl

• Professor Gaby Odekerken - Schröder (Maastricht University)
  

  Professor in Customer-Centric Service Science, Maastricht University

  g​.​​odekerken​@​​​maastricht​university​.​​nl

• Dr Keith Perks (University of Brighton)
  

  Reader, University of Brighton

  K.​J.​Perks@​brighton.​ac.​uk

• Dr Matthew Wood (University of Brighton)
  

  Principal Lecturer, University of Brighton

  Matthew.​Wood@​brighton.​ac.​uk