Professor Alistair Barros

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Professor in Service Sciences, School of Information Systems

PhD (University of Queensland)

Alistair Barros is a Professor of Information Systems, Head of Service Science Group and Academic Lead, International & Engagements at QUT’s School of Information Systems. He has a PhD from the University of Queensland and 33 years ICT experience across industry, academic, industrial R&D and industry roles, including Global Research Leader and Chief Development Architect at SAP AG, the third largest software company worldwide. His focus is on the design, engineering and evolution of enterprise systems platforms in contemporary cyber-physical settings, supported by Cloud, Internet-of-Things and Blockchain infrastructure. His related research interests include: systems modelling techniques involving enterprise architecture and business process management; model-based enterprise systems re-engineering; and future work coordination.

Alistair has published more than 118 articles, which include 6 edited books, and 88 peer-reviewed journals, conference and book chapter articles. He also has 18 filed US patents. In terms of research publication metrics, he has a h-index of 32 and his articles have attracted 8,530 citations, according to Google Scholar. Among his publication highlights are: the “Workflow Patterns” article, which is the most cited in the Business Process Management (BPM) field; the “Service Interaction Patterns” which won the “Test of Time” award at international BPM 2015 conference for highest impact BPM 2005-6 paper over ten years; and the “Unified Service Description Language for Human to Automated Services”, which is the most cited paper in the Information Systems journal, rated in the top three IS journals by the Association of Information Systems. His research outputs have directly contributed to commercial products and widely adopted information systems standards/references he co-authored: Business Process Management Notation 2.0 and Unified Modelling Language 2.0. His research leadership is also recognised through his Program Committee Co-Chair roles for International Conference on Service Oriented Computing 2015 and the international BPM 2012 conference, and Industry Chair for the international BPM conference 20I7

Alistair has led large research proposals/projects across Europe and Australia including Smart Services CRC, Internet of Services projects of EU Framework Program 7 and German BMBF, and Australian Research Council projects. Through these and others, he has provided a vital bridge for research impact on industry practices and technologies. His related contributions include involvement in: SAP’s Netweaver BPM and SAP Exchange Infratructure products; the Federal Government Department of Human Services $1.6b WPIT project, providing business and systems architecture proposals, as part of its transformation of a 30-year-old social welfare system; and the TeachConnect platform which won the Wharton Re-Imagining Education Award (Gold category for Asia Pacific Region). Recently, Alistair led an ARC Linkage project through which an innovative platform for real-estate, featuring social media capabilities, was designed and developed. It is currently being commercialised (beta solution:

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