Professor Alistair Barros

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Professor in Service Sciences, School of Information Systems

PhD (University of Queensland)

Alistair Barros is Head of School and Academic Program Leader of Service Science at QUT’s School of Information Systems at the Faculty of Science, QUT. He has a PhD from the University of Queensland and ICT experience across academic and industry organisations, including being Global Research Leader at SAP AG.

Alistair's research focus is on the design, evolution, interoperability and optimisation of enterprise systems through contemporary cyber-physical settings - enabled by Cloud, Industrial Internet-of-Things and Blockchain platforms. His research interests include service computing methods and techniques applied to: software architectures and microservices; business process management; model-based systems re-engineering; and distributed service optimisation and coordination. His work previously applied to service industries in banking and public sector, and has extended to cyber-physical domains including construction, manufacturing, and supply chains.

Alistair has published 160+ articles, which include 6 edited books, and 120 peer-reviewed journals, conference and book chapter articles. He also has 17 filed US patents. In terms of research publication metrics, he has a h-index of 35 and his articles have attracted 9,821 citations, according to Google Scholar. Among his publication highlights are: the “Workflow Patterns” article, which is the most cited in the Business Process Management (BPM) field; and the “Service Interaction Patterns” which won the “Test of Time” award at international BPM 2015 conference for highest impact BPM 2005-6 paper over ten years.

Alistair has led Australian Research Council, Cooperative Research Centre, EU Framework Program 6, German BMBF and direct industry funded projects. His impacts include: co-authorship of the Business Process Management Notation 2.0 standard; contributions to SAP's Netweaver BPM and Exchange Infrastructure products; business and solution architecture contributions for Federal Government Department of Human Services $1.6b WPIT project; and the TeachConnect platform which won the Wharton Re-Imagining Education Award (Gold category for Asia Pacific Region).

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