Dr Satyan Chari (Co-Director, HEAL), will lead the engagement within CEQ and across the wider health system. Satyan brings a unique perspective to the Lab with his cross-disciplinary expertise in human factors engineering, participatory design, complexity science and systems innovation. Satyan is clinically trained in occupational therapy and received a PhD in patient safety from Monash University in which he researched innovative environmental design approaches to reduce inpatient falls. Among other roles in Queensland, Satyan was an international human factors fellow with the Medstar Institute for Innovation in Washington DC in 2016, and Visiting Research Scientist at the Health Systems Engineering Institute in Boston, USA in 2015. Satyan has advised globally on quality innovation programs and is a current member of the Uniting Care Queensland Board Committee for Quality and Care Governance.