Data collection for the ACCAN funded study “Domestic violence and communication technology: Victim experiences of intrusion, surveillance, and identity theft” is complete.

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The research investigated how domestic violence perpetrators intrude on victim’s lives via unwanted contact, unauthorised access to telecommunications accounts and devices, and identity theft in Australia. Domestic violence (DV) victims comprise a large group of vulnerable consumers whose rights, privacy, and security are compromised when telecommunication services and devices are misused. Access to safe and secure information communication services are essential for victims’ social engagement and information and help-seeking. This research addressed a knowledge deficit in this area in order to identify future industry, platform, and state research, regulation, and prevention initiatives to improve telecommunication outcomes for victims. ​

Research team

Bridget Harris, Queensland University of Technology
Molly Dragiewicz, Griffth University
Michael Salter, University of New South Wales, Sydney, Australia
Delanie Woodlock, University of New England Armidale, Australia
Helen Easton, Macquarie University, Sydney, Australia
Angela Lynch, Women’s Legal Service Queensland, Annerley, Australia
Helen Campbell, Women’s Legal Service New South Wales, Lidcombe, Australia
Jhan Leach, Blacktown Women’s and Girls Health Centre, Blacktown, Australia
Lulu Milne, Women’s Legal Service Queensland, Annerley, Australia
Claire Reid, Queensland University of Technology

This research was made possible by a grant from ACCAN and supported by previous work undertaken by Dragiewicz and Dr Bridget Harris at QUT. The authors note our commitment to academic freedom and research integrity. No third party exerted any influence over the research design or analysis.

last updated 21 June 2019