Digital inclusion programs and activities improve Queensland communities

The Digital Media Research Centre has delivered an evaluation of State Library of Queensland Digital Inclusion Programs at the Future Libraries: Better Communities Symposium (#slqFutureLibraries). The research team (Dr Kim Osman, Carrie-Ann Wilson, Dr Amber Marshall, Dr Jessa Rogers) found that digital inclusion programs and activities raised the digital capacity of communities across the state, by creating partnerships among libraries, Indigenous Knowledge Centres and local organisations to deliver place-based solutions to digital inclusion challenges. The programs improved the digital literacies of Queenslanders, and the social inclusion of program participants, enabling them to connect with others and access and use technologies in the ways they want. The research informs the development of a 10-year road map for public libraries in Queensland. Read the full report here.