Richard is a Lecturer in Interaction Design at Queensland University of Technology, in the School of Design. He is a design innovation specialist with extensive experience in design process, design thinking, problem framing and design capability. He uses creative insight and human-centred design to solve complex problems, inspire new ideas and design new environments and experiences that foster a culture of innovation. Developing future design capability is an area of expertise. As a thought leader, Richard is known for his future focused design-science approach that inspires new ways of thinking.
- Design Process (design science – how designers and non designers design)
- Design Innovation (including: Design Thinking and Problem Framing)
- Design Capability (including: Organisational culture and innovation)