Congratulations • Good Design Awards Australia 2021 ➤ Re-Designing Healthcare – the value of a design-led approach

‘Re-Designing Healthcare – the value of a design-led approach’ Recognised in Australia’s International Good Design Awards for Design Excellence.

The winners of Australia’s peak international design awards were announced on Monday, 11 October, 2021 during the 2021 Good Design Awards Week. The Good Design Awards are the highest honour for design and innovation in the country and reward projects across 12 design disciplines and 30 subcategories.

Re-Designing Healthcare – the value of a design-led approach received a prestigious Good Design Award Winner Accolade in the Service Design category in recognition for outstanding design and innovation.

The Australian Good Design Awards is the country’s oldest and most prestigious international awards for design and innovation with a proud history dating back to 1958. The Awards celebrate the best new products and services on the Australian and international market, excellence in architectural design, precinct design, engineering, fashion, digital and communication design, and reward new and emerging areas of design including design strategy, social impact design, design research and up-and-coming design talent in the Next Gen category.

The 2021 Good Design Awards attracted a record number of submissions with 933 design projects evaluated by more than 70 Australian and international Jurors, including designers, engineers, architects and thought leaders. Each entry was evaluated according to a strict set of design evaluation criteria which includes good design, design innovation and design impact. Projects recognised with an Australian Good Design Award demonstrate excellence in professional design and highlight the impact a design-led approach has on business success and social and environmental outcomes.

The Good Design Awards Jury commented: “Great to see design methods applied at scale in Public Health. We have needed a design overlay in healthcare for so long. Clearly the team has built great momentum and enthusiasm about the application of design. Overall, a really impressive example of good service design and a standout project that ticks every box for good design in this category. Well done.”

Dr. Brandon Gien, CEO of Good Design Australia said: “Receiving an Australian Good Design Award is testament to embedding design excellence at the heart of a product, service, place or experience. Although 2021 continues to be another challenging year, it is incredibly inspiring to see designers and businesses working together to find innovative, customer-centric design solutions to local and global challenges and to see them recognised and rewarded for their efforts through these prestigious Awards.”

“The importance of embracing good design principles is now more important than ever as many businesses around the world have had to completely re-think their business strategies to remain competitive. The standard of design excellence represented in this year’s Awards is the best I’ve ever seen in my 25 years of running these Awards, an encouraging sign that the design sector is flourishing,” Dr. Gien went on to say.

Project Details :

  • Project Title: Re-Designing Healthcare – the value of a design-led approach
  • Designed in: Australia

Project Description:

For the last year, designers and design researchers from the QUT Design Lab been agents of change in healthcare. In partnership with consumers, clinicians and leaderships teams across Queensland Health, we have worked to disrupt the system and co-create positive, design-led change, to improve the experience of hospitals for all.

Designed by:

Commissioned by:

While we could only name 5 people in the Good Design Australia system, this award represents and acknowledges the work of the entire HEAL team:

  • Prof. Evonne Miller
  • Prof. Lisa Scharoun
  • A/Prof. Marianella Chamorro-Koc
  • Dr. Rafael Gomez
  • Dr. Natalie Wright
  • Dr. Judy Matthews
  • Dr. Anastasia Tyurina
  • A/Prof. Janice Rieger
  • A/Prof. Lindy Osborne Burton
  • Dr. Jen Seevinck
  • Dr. Manuela Taboada
  • A/Prof. Sean Maher
  • Prof. Sue Carson
  • Dr. Shari Read
  • Sarah Johnstone
  • Zoe Ryan
  • Leighann Ness Wilson
  • Dr. Jane Carthey
  • Jessica Cheers
  • Thalia Brunner
  • Kirsten Baade
  • Isabel Byram
  • Erina Wannenburg
  • James Dwyer
  • Guy Lobwein
  • Sam Regi
  • Gillian Ridsdale
  • Dr. Lauren Shaw
  • Dr. Abigail Winter

To access staff profiles please click here

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