Traditional regulatory approaches and consumer policies are struggling to remain effective in the face of rapid technological change.

While digital markets and internet enabled technologies provide many benefits for consumers, new risks from data aggregation, collection, and analysis raise significant issues for the future operation of consumer protection frameworks.

We focus on the contemporary problems facing consumers in this rapidly transforming environment. We seek to evaluate, test and challenge existing regulatory and legal frameworks, with the aim of driving policy changes and new regulatory responses to achieve an appropriate balance between consumer welfare, market competition and future innovation.