Associate Professor Cassandra Cross

Cassandra Cross TEDx
Cassandra Cross is an Associate Professor in the School of Justice. She is also the Associate Dean (Learning & Teaching), Faculty of Creative Industries, Education and Social Justice. She has recently completed a Senior Research Fellowship, with the Cybersecurity Cooperative Research Centre (CRC) on the topic of romance fraud.

Previously, Cassandra worked as a research/policy officer with the Queensland Police Service, where she commenced research on the topic of online fraud and was awarded a Churchill Fellowship in 2011. Since taking up her position at QUT in 2012, she has published in this area across several journals and continued her research into online fraud focusing across the prevention, victim support and policing aspects of this crime.

Cassandra has received over AUD $1.3 million in grants and industry funding to further this work.

Image by Nicholas Sterkenburg Creative


‘Fraud affects millions of individuals globally. The recorded financial losses are staggering, with billions of dollars lost annually. Further, this does not take into account the many non-financial harms experienced. Despite the magnitude of these losses, there are significant gaps that exist in our understanding of fraud, the ways in which we prosecute offenders, prevent and disrupt victimisation, and support those who have been defrauded.

My research focuses on improving the situation for fraud victims, both here in Australia and overseas. Part of this is bringing a greater recognition to the reality of fraud victimisation, one that moves away from the negative stereotypes and victim blaming which currently occurs. Fraud destroys individuals, families, and communities and in many cases, is entirely avoidable. There is a critical need to do more in this area, and I seek to contribute in whatever small ways I can.’


Research projects


Books by Cassandra Cross

Cyber Frauds, Scams, and their Victims

Button, Mark, Cross, Cassandra (2017) Cyber frauds, scams and their victims
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Journal articles by Cassandra Cross

Recruitment Fraud: Increased opportunities for exploitation in times of uncertainty?

Cross, Cassandra, Grant-Smith, Deanna (2021) Recruitment Fraud: Increased opportunities for exploitation in times of uncertainty? Social Alternatives, 40 (4), pp.9-14.

Exploiting trust for financial gain: An overview of business email compromise (BEC) fraud

Cross, Cassandra, Gillett, Rosalie (2020) Exploiting trust for financial gain: An overview of business email compromise (BEC) fraud Journal of Financial Crime, 27 (3), pp.871-884.
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Scambaiter narratives of victims and offenders and their influence on the policing of fraud

Cross, Cassandra, Mayers, Duncan (2020) Scambaiter narratives of victims and offenders and their influence on the policing of fraud Policing (Oxford).

'Oh we can't actually do anything about that': The problematic nature of jurisdiction for online fraud victims

Cross, Cassandra (2020) 'Oh we can't actually do anything about that': The problematic nature of jurisdiction for online fraud victims Criminology and Criminal Justice, 20 (3), pp.358-375.
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Policing fraud in England and Wales: examining constables' and sergeants' online fraud preparedness

Bossler, Adam, Holt, Thomas, Cross, Cassandra, Burruss, George (2020) Policing fraud in England and Wales: examining constables' and sergeants' online fraud preparedness Security Journal, 33 (2), pp.311-328.
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Who is to blame? Exploring accountability in fraud victimisation

Cross, Cassandra (2020) Who is to blame? Exploring accountability in fraud victimisation Journal of Criminological Research, Policy and Practice, 6 (1), pp.35-48.
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Reflections on the reporting of fraud in Australia

Cross, Cassandra (2020) Reflections on the reporting of fraud in Australia Policing, 43 (1), pp.49-61.
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Is online fraud just fraud? Examining the efficacy of the digital divide

Cross, Cassandra (2019) Is online fraud just fraud? Examining the efficacy of the digital divide Journal of Criminological Research, Policy and Practice, 5 (2), pp.120-131.
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Feature articles by Cassandra Cross

Three Paper Thursday: Broken Hearts and Empty Wallets

Cross, Cassandra (2020) Three Paper Thursday: Broken Hearts and Empty Wallets Light Blue Touchpaper, Security Research, Computer Laboratory, University of Cambridge.

Fake COVID-19 testing kits and lockdown puppy scams: how to protect yourself from fraud in a pandemic

Cross, Cassandra (2020) Fake COVID-19 testing kits and lockdown puppy scams: how to protect yourself from fraud in a pandemic The Conversation.

$2.5 billion lost over a decade: ‘Nigerian princes’ lose their sheen, but scams are on the rise

Cross, Cassandra (2020) $2.5 billion lost over a decade: ‘Nigerian princes’ lose their sheen, but scams are on the rise The Conversation.

Beware of bushfire scams: how fraudsters take advantage of those in need

Cross, Cassandra (2020) Beware of bushfire scams: how fraudsters take advantage of those in need The Conversation, January, pp.1-3.

From catfish to romance fraud, how to avoid getting caught in any online scam

Cross, Cassandra (2019) From catfish to romance fraud, how to avoid getting caught in any online scam The Conversation, May, pp.1-4.

There’s a gap between what people expect when they report cybercrime, and what police can deliver

Cross, Cassandra (2018) There’s a gap between what people expect when they report cybercrime, and what police can deliver The Conversation, September, pp.1-4.

How to get away with fraud: the successful techniques of scamming

Cross, Cassandra (2018) How to get away with fraud: the successful techniques of scamming The Conversation, August, pp.1-3.

What could a My Health Record data breach look like?

Cross, Cassandra (2018) What could a My Health Record data breach look like? The Conversation, July, pp.1-4.

Another day, another data breach - what to do when it happens to you

Cross, Cassandra (2018) Another day, another data breach - what to do when it happens to you The Conversation, July, pp.1-3.

More than just money: getting caught in a romance scam could cost you your life

Cross, Cassandra (2018) More than just money: getting caught in a romance scam could cost you your life The Conversation.

Contact

  • Associate Professor Cassandra Cross

    Associate Professor, Faculty of CI, Education & Social Justice

    Dr Cassandra Cross is currently Associate Dean (Learning & Teaching), Faculty of Creative Industries, Education and Social Justice. She also holds a position as an Associate Professor in the School of Justice, Queensland University of Technology. She has recently completed a Senior Research Fellowship, with the Cybersecurity Cooperative Research Centre...