Best Paper Nominee for Digital Government, Hawaii International Conference on System Sciences
We congratulate CFE PhD Student, Samar Fatima, who was recently nominated for the Best Paper Award for the Digital Government track as part of the 2021 Hawaii International Conference on System Sciences. In her paper titled ‘Business Model Canvas to Create and Capture AI-enabled Public Value,’ she adapts the conventional business model canvas for the public sector as it pertains to the design and development of AI systems, alongside co-authors Prof Kevin Desouza, Dr Christoph Buck, and Dr Erwin Fielt.
Abstract: The compatibility between the business model and AI-enabled value creation is paramount for the sustainability of organizations. The public sector lags the private sector in the race to AI readiness and adoption. Although the concept of the business model for the public sector has previously been discussed, we found a lack of evidence for the process of adaption of the business model as a value creation and capture tool from commercial motives to public value motives. This paper adapts the conventional business model canvas for the public sector as it pertains to the design and development of AI systems. Employing a design-science research approach, we postulate five design principles that public agencies must follow to design and deploy AI-enabled public services.