BEST Presents: Digital trust and well-being virtual workshop

This workshop brought together a focus group of industry experts at the forefront of incorporating digital technology into their respective industries, and behavioural scientists to discuss challenges and opportunities related to trust and behaviour in the digital environment.

The purpose of the workshop was to:

  1. share latest research being conducted by BEST and its partners and collaborators;
  2. continue the discussion around the challenges facing industry and the role behavioural insights can play in resolving these issues; and
  3. receive industry feedback to help shape a proposal for an ARC Training Centre.

The workshop program included:

  • Opening remarks & Introductions to BEST | Uwe Dulleck (BEST) | View presentation
  • Preventing COVID-19: An Australian perspective | Dr. Ozan Isler (BEST) | View presentation
  • Trust in Australian News Brands | Professor Terry Flew (BEST) | View presentation
  • Digital engagement and the taxpayer | Georgia Conduit, Indrani Das and Luke Craven (ATO)
  • Gut feelings and bullshit: the role of intuition in detecting false information | A/Prof. Jason Tangen (UQ School of Psychology) | View presentation
  • Insights from dashboard projects¬†| Andres Rojas & Jesse Esguerra (Sunsuper)
  • Financial literacy and consumer behaviour | Michael Partis (WealthMonsta)
  • Robots as service providers and consumer engagement | Dr. Kate Letheren (BEST)
  • Digital Well-Being and Trust: A Legal Perspective | Dr. Felicity Deane & Lachlan Robb (QUT Law Faculty) | View presentation
  • Closing remarks | Prof. Rebekah Russell-Bennett (BEST)


Location: Virtual (via zoom)
Start Date: 02/06/2020 [add to calendar]
Start Time: 4.00pm
End Time: 6.15pm
Organiser: BEST Centre